Shipping
At G. Schoepfer Inc. we are devoted to our customers. We attempt to ship all orders in a timely manor. Larger
and matching orders may take longer to ship. “Rush orders” are sent out the same day received for an additional
charge of $5.00 (if received prior to 12 noon EST) Generally, orders under $150 are sent via US priority mail for
$7.50 within the USA. We ship via UPS for orders over $150, or for special requests (such as next day air, 2nd
day air or 3rd day)
Exchanges
Exchanges are accepted on all items for any reason except for closeouts or special order items. Exchanges must
take place within four weeks of the date of purchase. When exchanging an item, please indicate the invoice
number it was received on and exactly what you would like in exchange. Shipping and handling charges will be
applied to all exchanges, except when the request is due to defective merchandise or an error on our part.
Returns
We accept all returns for a store credit with no charge. Items returned for a check or credit card refund will incur
a 20 percent restocking fee. For items returned due to an error on our part or for defective merchandise, we offer
an exchange or full refund as you desire. Please call for authorization on all exchanges or returns.
* Please note:
1. Goods will only be accepted for return if they are dispatched within
14 days of delivery, unless we have notified you otherwise.
2. The item is your responsibility until it reaches us. Therefore for your
own protection we recommend that you send the parcel using a delivery
service that insures you for the value of the goods.
3. The cost of returning the item to us is your responsibility.
4. Delivery charges are only refundable where goods are faulty and a refund is made.
Back orders
Unless otherwise indicated, back ordered items will be sent as soon as they are available. Exception: back orders
will not be sent on foreign orders.
At G. Schoepfer Inc. we are devoted to our customers. We attempt to ship all orders in a timely manor. Larger
and matching orders may take longer to ship. “Rush orders” are sent out the same day received for an additional
charge of $5.00 (if received prior to 12 noon EST) Generally, orders under $150 are sent via US priority mail for
$7.50 within the USA. We ship via UPS for orders over $150, or for special requests (such as next day air, 2nd
day air or 3rd day)
Exchanges
Exchanges are accepted on all items for any reason except for closeouts or special order items. Exchanges must
take place within four weeks of the date of purchase. When exchanging an item, please indicate the invoice
number it was received on and exactly what you would like in exchange. Shipping and handling charges will be
applied to all exchanges, except when the request is due to defective merchandise or an error on our part.
Returns
We accept all returns for a store credit with no charge. Items returned for a check or credit card refund will incur
a 20 percent restocking fee. For items returned due to an error on our part or for defective merchandise, we offer
an exchange or full refund as you desire. Please call for authorization on all exchanges or returns.
* Please note:
1. Goods will only be accepted for return if they are dispatched within
14 days of delivery, unless we have notified you otherwise.
2. The item is your responsibility until it reaches us. Therefore for your
own protection we recommend that you send the parcel using a delivery
service that insures you for the value of the goods.
3. The cost of returning the item to us is your responsibility.
4. Delivery charges are only refundable where goods are faulty and a refund is made.
Back orders
Unless otherwise indicated, back ordered items will be sent as soon as they are available. Exception: back orders
will not be sent on foreign orders.
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| G. Schoepfer Inc. 460 Cook Hill Road Cheshire, CT 06410 800-875-6939 203-250-7794 203-250-7796 Fax schoepferseyes@aol.com amy@schoepferseyes.com |
| QUESTIONS PAGE |
$25 minimum order
All eyes sold in pairs
All eyes sold in pairs